Water Service

Water Service

Contact Us

100 South Davis Street
P O Box 120
Belton, TX  76513

Ph: 254-933-5800
Fx: 254-933-5859

Monday - Friday
8 a.m. - 5 p.m.


Water Service
Water Distribution
The city purchases treated water from Bell County Water Control & Improvement District No. 1. The district pulls water from Lake Belton and processes it at a treatment plant by the lake. Water is transmitted from the plant via waterlines, booster stations, and elevated storage tanks. It is then distributed to the customers. Water Distribution maintains existing water mains throughout the City and respond to non-emergency and emergency water leak repairs.

Drinking Water Quality  
glassIn compliance with the rules and regulations of the Texas Commission on Environmental Quality (TCEQ), an annual Drinking Water Quality Report is made available for customers to view.

The City of Belton distributes water that is disinfected using chloramines, which are intended to provide protection from waterborne disease while minimizing the levels of disinfection byproducts (DBPs) in the water distribution system. The following is the official TCEQ notice to City water customers: 

Dialysis Patients

Chloramines can cause problems for people who are dependent on dialysis machines. A condition known as hemolytic anemia can occur if the disinfectant is not completely removed from water used for dialysate. Consequently, the pretreatment scheme used for dialysis units must include some means, such as a charcoal filter, for removing the chloramine. Medical facilities should also determine if additional precautions are required for other medical equipment.

Aquarium Owners

In addition, chloraminated water may be toxic to fish. Make sure that fish tank chemicals or filters are designed for use in water that has been treated with chloramines. Aquarium owners should visit local pet stores or retail outlets with pet or aquarium supplies for dechloramination products and instructions.

View this Q/A document for more information about chloramines.

Online Water Monitoring
aquahawk_webMonitor water usage online using AquaHawk, a service that allows Belton customers to track water usage on an hourly basis, if desired. In addition, customers who use AquaHawk can set alerts to be notified when high usage thresholds are exceeded. This has helped some residents to identify water leaks in a timely manner. 
The service is free to Belton water customers, but registration is required. To register visit the AquaHawk page and follow directions.  

Water Rates
Current residential water and wastewater rates are available on the Utility Billing page and in the Fee Schedule.

Drought Response Stages
cornThe City of Belton is currently not under a drought stage.
The drought response stages help promote water conservation. Each stage corresponds to different water shortage conditions. Following the conditions for each stage helps conserve water during times when supply is limited.

Stage 1 -- Mild Water Shortage
  • Goal: voluntarily reduce water usage
    • Practice water conservation
    • Minimize or discontinue non-essential water use
    • Limit landscape irrigation to between 8 p.m. and 10 p.m. on designated days
      • Sundays and Thursdays for addresses ending in an odd number
      • Saturdays and Wednesdays for addresses ending in an even number
Stage 2 -- Moderate Water Shortage
  • Goal: reduce water usage by 10 percent
    • Limit landscape irrigation to between 8 p.m. and 10 a.m. on designated days
      • Sundays and Thursdays for addresses ending in an odd number
      • Saturdays and Wednesdays for addresses ending in an even number
    • Limit washing of motor vehicles (cars, motorcycles, boats, trailers, airplanes) to designated hours and days. When allowed, washing should be done with a bucket and hose with a shutoff nozzle that allows for quick rinsing. Vehicle washing at commercial car washes is permissible at any time.
    • Filling, refilling or adding water to indoor/outdoor pools or Jacuzzis is designated hours and days.
    • Operation of ornamental fountains or ponds prohibited unless necessary to support aquatic life.
    • Use of water from fire hydrants is limited to firefighting related activities or when necessary to maintain public health, safety and welfare. Water may be made available from designated hydrants for construction purposes only under a special permit from City of Belton.
    • Irrigation of golf courses is prohibited, except during designated times and days, unless golf course utilizes a separate water source.
    • Restaurants are prohibited from serving water unless patrons request it.
    • Other non-essential water uses that are prohibited:
      • Washing down hard surfaces such as sidewalks, driveways, parking lots or tennis courts;
      • Washing buildings or other structures;
      • Using water for dust control;
      • Flushing gutters or allowing water to accumulate/run in the gutter or street;
      • Failure to repair leaks within reasonable period after being given notice by the City.
Stage 3 -- Severe Water Shortage
  • Goal: reduce water usage by 20 percent
    • All Stage 2 Requirements in effect except:
      • Landscape irrigation on designated watering days limited to automatic sprinkler systems, hand-held buckets and hoses, or drip irrigation. Hose-end sprinklers prohibited.
      • Watering golf course tees is prohibited unless done with an alternative water source.
      • Water use for construction purposes from designated fire hydrants is prohibited.
Stage 4 -- Critical Water Shortage
  • Goal: reduce water usage by 30 percent
    • All Stage 2 and Stage 3 Requirements remain in effect except:
      • Landscape irrigation limited to designated days from 6 a.m. to 10 a.m. and 8 p.m. to midnight.
      • Use of water to wash motor vehicles prohibited unless it occurs at a commercial car wash between 6 a.m. and 10 a.m. or 6 p.m. and 10 p.m.
      • Filling, refilling or adding water to indoor/outdoor pools or Jacuzzis is prohibited.
      • No applications for new, additional, expanded, or up-sized water service connections, meters, service lines, pipeline extensions, mains, or water service facilities of any kind shall be allowed or approved.
Stage 5 -- Emergency Water Shortage
  • Goal: reduce water usage by 40 percent
    • All Stage 2, Stage 3, and Stage 4 Requirements remain in effect except:
      • Irrigation of landscaped areas is prohibited.
      • Washing any motor vehicles is prohibited.
      • Water rationing measures and additional surcharges may be instituted.