Service and Billing

Service and Billing

New Service
To establish utility service, a $100 deposit is required for properties in the city limits. For properties outside the city the deposit is $125. The deposit is refundable in the form of a credit to your account. The refund occurs either upon service termination, or upon completion of one year’s good credit history. In addition, a non-refundable $20 new service fee is required upon application. 

Water & Sewer Rates 

Utility Rates FY 2024

Water meter readings are taken each month. Water and sewer is billed on a per 1,000 gallon basis, with sewer usage based upon water consumption. Residential customers have a 15,000 gallon cap on sewer charges. All other customer classes are uncapped. 

Bill Calculation
The bill calculated below is for a typical residential customer who consumes 7,400 gallons of water.
Base charges are higher for larger meter sizes. Sprinkler meters are not charged a base rate.

Water base charge, includes 2,000 gallons $ 17.00
Water volumetric charge, 5,400 gallons (5.4 x $3.70) 19.98
Sewer base charge, includes 2,000 gallons 17.38
Sewer volumetric charge, 5,400 gallons (5.4 x $8) 43.20
Total charge for 7,400 gallons through 5/8-inch meter $ 97.56

Billing Due Dates
To determine the due date for your account, please locate the first two numbers of your account on the chart below.

Account Numbers 
Beginning With
Due Date Late Fee
2, 10, 11, 24, 27, 28, 29, 32,
33, 34, 35, 41, 43, 44, 47, 88
1st  2nd
1, 3-9, 12-18, 25, 40, 42, 50, 51 10th 11th
19-23, 26, 30, 31, 36, 37, 38,
45, 48, 52, 54
15th 16th
39, 46, 49, 53, 55 25th 26th

  • Cash, check, or money order.
  • Credit card payments are also accepted.
  • Payments may be made in person at 100 S. Davis, by phone, or online .
  • For after-hours payments a drop box is located next to the drive-thru window at 100 S. Davis.
  • Automatic bank draft is available: simply fill out an authorization form and attach a blank, voided check. Forms are available via the hyperlink above or at our office.
  • Mail payments to:
City of Belton
P.O. Box 120
Belton, TX 76513

Billing Concerns
When water service is discontinued for non-payment of a bill, the full amount of the bill plus a $20 reconnection fee must be paid before service is reinstated. If the disconnection is for non-payment, you may also be required to update your deposit.
Other Issues
For sudden interruptions in water service where the cause is unknown, please call the Utility Billing Department during normal business hours at 254-933-5800. 
For emergency water service problems after hours call 254-933-5823.  
To report water leaks, main breaks, water quality problems, or sewer related problems, please call 254-933-5823.