Service and Billing
New Service
To establish utility service, a $100 deposit is required for properties in the city limits. For properties outside the city the deposit is $125. The deposit is refundable in the form of a credit to your account. The refund occurs either upon service termination, or upon completion of one year’s good credit history. In addition, a non-refundable $20 new service fee is required upon application.
Water & Sewer Rates
| Water Rates | In City | Out of City |
| Base Rates by Meter Size |
||
| Less than 1-inch | $17 | $21.25 |
| 1-inch | $25.25 | $31.56 |
| 1.5-inch | $40.76 | $50.95 |
| 2-inch | $59.37 | $74.21 |
| 3-inch and greater | Call for Details | Call for Details |
| Volumetric Rate | ||
| Domestic | $3.70 | $4.62 |
| Sprinkler | $4.12 | $5.15 |
Water meter readings are taken each month. Water and sewer is billed on a per 1,000 gallon basis, with sewer usage based upon water consumption. Residential customers have a 15,000 gallon cap on sewer charges. All other customer classes are uncapped.
The bill calculated below is for a typical residential customer who consumes 7,400 gallons of water.
Base charges are higher for larger meter sizes. Sprinkler meters are not charged a base rate.
| Amount | |
| Water base charge, includes 2,000 gallons | $ 17.00 |
| Water volumetric charge, 5,400 gallons (5.4 x $3.70) | 19.98 |
| Sewer base charge, includes 2,000 gallons | 16.25 |
| Sewer volumetric charge, 5,400 gallons (5.4 x $7.50) | 40.50 |
| Total charge for 7,400 gallons through 5/8-inch meter | $ 93.73 |
Billing Due Dates
To determine the due date for your account, please locate the first two numbers of your account on the chart below.
| Account Numbers Beginning With |
Due Date | Late Fee Applied |
| 2, 10, 11, 24, 27, 28, 29, 32, 33, 34, 35, 41, 43, 44, 47, 88 |
1st | 2nd |
| 1, 3-9, 12-18, 25, 40, 42, 50, 51 |
10th | 11th |
| 19-23, 26, 30, 31, 36, 37, 38, 45, 48, 52, 54 |
15th | 16th |
| 39, 46, 49, 53, 55 | 25th | 26th |
Payments
- Cash, check, or money order.
- Credit card payments are also accepted.
- Payments may be made in person at 100 S. Davis, by phone, or online .
- For after-hours payments a drop box is located next to the drive-thru window at 100 S. Davis.
- Automatic bank draft is available: simply fill out an authorization form and attach a blank, voided check. Forms are available via the hyperlink above or at our office.
- Mail payments to:
P.O. Box 120
Belton, TX 76513
Billing Concerns
When water service is discontinued for non-payment of a bill, the full amount of the bill plus a $20 reconnection fee must be paid before service is reinstated. If the disconnection is for non-payment, you may also be required to update your deposit.